Escape Recruitment Services Commercial Division are recruiting on behalf of our client, a global manufacturing organisation based in Dunfermline; they have an excellent opportunity for an experienced Customer Service Administrator to join them on a permanent basis.
Responsibilities will include:
- Point of contact for customers, responsible for developing strong relationships
- Processing orders right through to delivery
- Maintaining stock levels
- Raising purchase orders
- Liaison with internal departments throughout order lifecycle
- Providing administration support to engineers
To be considered for this position, candidates must have the following background and skills:
- Previous experience of working in administration
- Exceptional customer service and communication skills
- Excellent attention to detail and accuracy
- Confident IT skills which should include MS Word, Excel and CRM &/or ERP systems