Based: Falkirk (onsite Monday to Friday)
Escape Recruitment Services Commercial Division are currently recruiting for a engineering manufacturing organisation based in the Falkirk area. We have an excellent opportunity for an Account Manager to join the team on a permanent basis due to continued growth.
This is a site based role, working as part of a small, busy team and reporting to the UK Sales Manager. There is a clear pathway and opportunity to develop and progress internally within the organisation.
Responsibilities Include
- Build and maintain relationships with customers, gaining a clear understanding of their business needs and future forecasting
- Provide technical product specification, availability and pricing
- Negotiate and influence customers
- Manage and follow up on sales quotations
- Provide exceptional levels of customer service
- Allocate stock to orders and source products from approved supplier where required
- Liaise with internal teams including distribution, quality, procurement, logistics etc
- Point of contact for customers throughout lifecycle of sales process right through to delivery
- Achieve customer account revenue targets
Background Required
- Experience of working in a similar account management &/or sales role
- Previous experience or capability of working with technical products
- Exceptional communication skills with the ability to build relationships customers and internal teams
- Ability to take ownership of tasks and use initiative, with a flexible approach to support in a team environment
- Confident, resilient and able to work in a fast-paced environment
- Confident IT skills including MS Office, CRM, ERP systems