Helpdesk Administrator - Glasgow City Centre
Experienced Helpdesk Administrator supporting a large commercial FM contract in Scotland, with expertise in time management, multitasking, and problem-solving.
Key responsibilities include:
- Logging and assigning reactive jobs to engineers or subcontractors for immediate resolution.
- Managing purchase orders, invoices, and task closures.
- Prioritising workloads and meeting tight deadlines.
- Acting as a liaison between the client, engineers, and subcontractors.
- Investigating issues, providing expert advice, and escalating as needed.
This candidate is adaptable, proactive, and skilled at delivering excellent client service under pressure.
Candidate reference: 125126