An enthusiastic and driven professional with over five years of experience in facilities management, helpdesk operations, and team leadership.
Proven track record in administrative support, scheduling, and maintaining high standards of service delivery.
Experienced in managing teams, ensuring compliance with KPIs and SLAs, and fostering collaborative work environments.
Adept at problem-solving, quality assurance, and providing tailored training to enhance team performance.
Seeking an opportunity to leverage skills in a dynamic organisation, contributing to operational excellence and customer satisfaction.
Candidate ref: M115938